{"id":286,"date":"2025-08-25T17:22:35","date_gmt":"2025-08-25T15:22:35","guid":{"rendered":"https:\/\/hostalathenas.com\/frequently-asked-questions\/"},"modified":"2025-10-27T12:43:18","modified_gmt":"2025-10-27T11:43:18","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/hostalathenas.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-5e8f3567 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-b68008d5 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h4 class=\"uagb-question\">Self check-in on arrival<\/h4><\/div><div class=\"uagb-faq-content\"><p>The reception is open every day from 9 AM to 12 PM and from 6 PM to 9 PM on weekdays, and from 9 AM to 1 PM on weekends and holidays. If you arrive at the hostel outside of these hours, don&#8217;t worry. You can use our 24-hour check-in terminal.<br>It is very intuitive to use, but if you have any problems, you can call the emergency assistance phone number that appears next to the terminal and on the entrance door. All you need to do is follow the instructions on the touch screen and have your identity document or passport ready.   <br><br><em><strong>Here are examples of how to position the international code of the identity document to scan it below.<\/strong><\/em><br>The scanner is located a little further down the screen. If you place the international code facing up, the data will be entered automatically.<br><br><img decoding=\"async\" src=\"https:\/\/hostalathenas.com\/wp-content\/uploads\/2025\/10\/info_adicional1.jpg\" alt=\"\"><br>Arrival Registration \u2013 Check in<br><br>However, if for any reason your data does not appear, you can skip this step and enter your data manually using the keyboard on the screen.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-20ba156e \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h4 class=\"uagb-question\">Parking<\/h4><\/div><div class=\"uagb-faq-content\"><p>You can park directly in the paid parking lot in the Pla\u00e7a de la Vila s\/n, 08930-Sant Adri\u00e0 de Bes\u00f2s. We do not offer discount vouchers, but the parking attendant can inform you of the different applicable rates. <br><br><strong>IMPORTANT WARNING FOR THE BLUE ZONE PARKING AREA<\/strong><br><br>Street parking is also available for a fee during business hours (Blue Zone). At night, on Sundays and holidays, parking is free, but during paid periods, if the ticket has expired or you don&#8217;t have one, your vehicle MAY BE FINED AND REMOVED BY THE MUNICIPAL CRANE <br> <br><img decoding=\"async\" src=\"https:\/\/hostalathenas.com\/wp-content\/uploads\/2025\/10\/parking-placa-de-la-vila.jpg\" alt=\"\"><br><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-f94165d9 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h4 class=\"uagb-question\">How to arrive<\/h4><\/div><div class=\"uagb-faq-content\"><p><a href=\"https:\/\/www.google.com\/maps?client=firefox-b-d&amp;um=1&amp;ie=UTF-8&amp;fb=1&amp;gl=es&amp;sa=X&amp;geocode=KU33eM-lvKQSMfvIoZNac0R6&amp;daddr=Carrer+Andreu+Soler,+2,+08930+Sant+Adri%C3%A0+de+Bes%C3%B2s,+Barcelona\" target=\"_blank\" rel=\"noreferrer noopener\">How to arrive on Google maps<\/a><br><br><strong>Recommended transport from outside Barcelona or airports:<\/strong><br>Train + metro: Barcelona commuter rail network (RENFE), CLOT stop (Barcelona) and from there take line 2 (purple) towards Badalona\/Pompeu Fabra and get off at Artigues\/Sant Adri\u00e0, 74 meters from the Hostel.<br><br><strong>Taxi or private transport:<\/strong><br>If you arrive from outside Barcelona or from an airport, follow the highway signs towards Ronda Litoral \u2013 direction Port (Port), leave the Ronda at the Sant Adri\u00e0 exit (n. 26). From there, follow the urban signs towards Hostal Athenas. <br><br><strong>How to get to the hostel:<\/strong><br><em>If you arrive from outside Barcelona to Barcelona Airport, Sants Station or Nord Station<\/em> we recommend going to the Barcelona-Clot train station and transferring to metro line 2, Clot stop<br><br><em>If you arrive by metro<\/em> you must take line 2 (purple line) and get off at the Artigues\/Sant Adri\u00e0 station through the exit indicated as AV JOAN XXIII, after about 40 meters along this avenue, turn right at the first intersection onto c.\/Andreu Soler. The Hostel is located right on the corner with the next street c.\/Bogatell.<br><br><em>If you arrive at the Sant Adri\u00e0 train station<\/em>. Although this is the closest train station, it is relatively far from the Hostel (1500 meters away). From there you can ask for a taxi (ask at the station) or:  <br><br>You can walk along Carrer de la Platja (avenue in front of the station), go under the elevated highway bridge and continue along Avinguda Catalunya. Turn right when you reach the Municipal Market, the Hostel is right on the Andreu Soler\/Bogatell corner in front of the market. <br><br>You can also take bus number 6 or 26 on Carrer de la Platja and get off at the first stop once you pass under the elevated highway bridge; on this avenue, turn left at the intersection with c.\/Andreu Soler. The Hostel is located right on the corner with the next street: c.\/Bogatell.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-a7faee48 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h4 class=\"uagb-question\">Prevention measures against the spread of COVID-19<\/h4><\/div><div class=\"uagb-faq-content\"><p><strong>THE STAFF<\/strong> We apply prevention measures against the spread of COVID-19. We disinfect the surfaces of common areas daily, especially the elements that are touched. We ventilate the rooms. We collect towels and bedding from the rooms in closed bags and wash them at high temperatures. We use approved disposable masks and gloves.    <br><br><strong>THE GUESTS<\/strong>. They must wear a mask in common areas, use the hydroalcoholic gel that we make available to them at reception and the vending area if they have to touch common elements. Do not share the elevator with other guests unless they are from the same cohabitation unit.  <\/p><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":".uagb-faq-content img {display:block;float:none;}","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-286","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"grafreak_admin","author_link":"https:\/\/hostalathenas.com\/en\/author\/grafreak_admin\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/hostalathenas.com\/en\/wp-json\/wp\/v2\/pages\/286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hostalathenas.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hostalathenas.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hostalathenas.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hostalathenas.com\/en\/wp-json\/wp\/v2\/comments?post=286"}],"version-history":[{"count":3,"href":"https:\/\/hostalathenas.com\/en\/wp-json\/wp\/v2\/pages\/286\/revisions"}],"predecessor-version":[{"id":454,"href":"https:\/\/hostalathenas.com\/en\/wp-json\/wp\/v2\/pages\/286\/revisions\/454"}],"wp:attachment":[{"href":"https:\/\/hostalathenas.com\/en\/wp-json\/wp\/v2\/media?parent=286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}